[dragoncrack]

I've tried to make a partial refund, but unfortunately, I was among the first to find out that it doesn't work anymore with Zalando.

What exactly did you experience?

Basically, I was refunding Zalando by saying I received only 2 or 3 items from all my orders. They asked me to complete a form by mentioning which items were missing, and then, after a few days, they issued the refund. However, this time, after sending the form, I received an email saying that they checked everything, and due to the technologies they are using at the warehouse, they were sure all the items were in the box; therefore, no refund for me. I have waited a few days, planning on FTID-ing it, but I heard this one also does not work. So now I am trying to find some other way in which I could refund this order, maybe by doing LIT or smth like this. I was hoping you guys had some ideas of how it can be done.