[Matapocho10]

I'm trying to both insist that I don't have the product.

Did you say It was disposed of?

Yes, as I have also seen with another SE that they claim to view and check the product and try to fix it.
So any SE has difficulty in succeeding.
As any SE due to shipping is your responsibility in a return.
I said he smoked and that my wife delivered him to a special waste collection center.