[stealthysnake88]

Currently working on an SE to get a gaming controller. I don't physically have the product but managed to get the company to offer a replacement, but they are asking me to return it. The whole process took a few days . We have gotten past the troubleshooting process. So now I need a reason to not send the product back. Literally any excuse, as long as it is somewhat believable. I can't box them either as its too heavy, and there is no dry ice near me.

What company is this if you dont mind me asking?