RE: Walmart DNA Advice? 08-05-2022, 02:31 AM
#59
(08-05-2022, 02:28 AM)mothered Wrote:Will do so.(08-05-2022, 02:00 AM)AmazonianDNARace Wrote: I have a lot of legitimate returns. There’s maybe 3 total SE refunds on the account.In that case, It doesn't warrant an OFM.
Ask them to explain why you received the email.
(08-05-2022, 02:00 AM)AmazonianDNARace Wrote: I went ahead and filed PR. I responded to their email with the PR and received the exact same email back. I don’t know if they saw it or what they’re doing. Was I supposed to just reply to the email with the attached PR? I’m perplexed as to why they sent the same email back when I sent a PR.Did you actually send the PR as an attachment?
And yes, I’ve responded to the Amazon email mentioning police report 3 separate times with the PR as an attachment and nothing else.
Update: Finally received a response and they didn’t accept the PR because the status isn’t on there. They recommend to send the URL but I can’t find my case on there yet. Also, no clue if a URL can even be shared. I don’t see why they can’t just call and verify directly.
(This post was last modified: 08-05-2022, 02:59 AM by AmazonianDNARace.
Edit Reason: New email
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