[AmazonianDNARace]

Delivery happened two days ago by USPS and it was left on the porch. Today I claimed DNA and 2 minutes later was asking for a PR and received the OFM refund email.

We recently reviewed your account for order activity details. Your order history shows that you have received a high number of refunds for items that were missing from your orders.

Have you actually performed a high volume of refunds on the account?

My conundrum here is I don’t want family accounts being closed although I don’t mind mine being closed. OFM seems to mean that any further SE is risking account closure.

Should I file the PR and go forward with the SE, risking account closure for my family as well. Or should I just return and call it a failed attempt?

File the PR.

The OFM'd account Is separate from your family accounts - their order history Is unrelated. If they were at risk of closure, they would've also received an OFM.

I have a lot of legitimate returns. There’s maybe 3 total SE refunds on the account. Only one recent and not from years ago is the iPad from 3 weeks ago. Admittedly they are high ticket items.

I went ahead and filed PR. I responded to their email with the PR and received the exact same email back. I don’t know if they saw it or what they’re doing. Was I supposed to just reply to the email with the attached PR? I’m perplexed as to why they sent the same email back when I sent a PR.