RE: Why is nobody doing this? 07-12-2022, 10:31 AM
#14
(07-12-2022, 03:09 AM)ImprovingLizard Wrote: Steel series don't require a return but they do ask you you to destroy the product and show proof (easily photoshopped) unless they ask for a video, then they send you a free voucher to pick a replacement from their site for a simialir product.If It were that simple, they'd be abused by SE'ers left, right, and centre. SteelSeries will request a POD, return the defective Item, or both.
Quote:Upon approval, the specialist will instruct you with one, or both, of the steps below:
Destroy on Site: You will be provided with instructions on how to physically destroy the product. It is important that you do not recycle the product until you receive a replacement. (See below for information on recycling)
Return Process: You may be required to ship the product in. This may include shipping in a destroyed product.
Source.













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