[Malfonce]

Should go on the live chat today or tomorrow? I just received the package 3 hours ago.

Tomorrow.

Tell them you're still waiting for the package to arrive.

EDIT:
As per below, I've just viewed your recent reply and It's fine.

Hi , I got a notification that my order xxx has been delivered. However I haven’t received it and I am still waiting for the package to arrive.

This is what they have emailed . They transfer me to senior manager who was very rude to me and thinking that I am lying . The manager even said have you seen the photo provided by Ervi .? She said that I might have to do a chargeback with my bank . I don’t know what will happen now . I think I should have said that the door in the picture is not mine as there are many buildings here with similar doors. The senior manager also asked if I was at home ? I said I wasn’t but my wife was ! The interrogation was rough and she didn’t seem to believe any word I was saying !

Dear,

I am sorry if you have an issue with your order .

Your query has been escalated to a senior level die to the value of the order and usual advisors cannot access or edit your order now.

We will investigate with evri and will be back in touch with you very soon.