[mothered]

So looking at their returns policy, they state they're not 'responsible for any damage or loss that happens in transit.'

Technically the delivery won't be lost, just the item after it arrives.

The "loss" relates to both the package and goods, In your case, It's the Ram.

have you seen boxing methods still work even when this is in their policy?

Yes I have experienced It a number of times.

Whether or not It works with this company, remains to be seen.