[mothered]

I have contacted them saying that I did not receive the correct item and I am disputing the email as it said I could. I asked for them to supply evidence that it was in the box and shipped out to me and am remaining firm that I did not receive the item. I do not want to poke the bear too much, if they leave my account active and do not rebill I will be happy. It seems it is going that way anyway.

Also mention that their comment on repeated returns, Is not consistent with your account history.