[mothered]

she checked the order and told me that the SD CARDS are coming in next separate package by 12.5 (in two days) so I really asked if it's really like that because I see them as a one order not separate and she said yes - that she will follow up with me on 12th to see if I got it.

LOL. I just want refund damn.

Why are you adamant to partial It?

Simply use the missing Item method on the one package.

Will I talk to her again or they will assign me somebody else?

She obviously doesn't work 24/7, so work out the timing of when she won't be available, and get In touch with CS.

If I call again, will they see some info about me in the back end that she will follow up with me?

Records are kept of all communications and claims, hence there's every chance they'll refer to previous notes.