[VisstickNL]

Do you think my chances are better now that I am with a manager?

The claim Is being handled by senior management and going by the level of conversation, It's moving forward - which Is certainly a positive sign.

Update 15/04/2022 - a few days ago I received an email from a Case Manager for EAA (Europe, Africa and Asia), they have asked again for proof of purchase, and even though I had sent it in the past they wanted it again, so a few days later I sent the "fake Amazon invoice".

Do you think because it took me a few days to send the invoice, would it reflect bad? (It took me 3 days in total, as I have been busy)

Will they cross check this with Amazon? What are the chances of this happening?

Also I need to mention that the email from the manager was stated as:
"In order to assist us in tailoring a resolution, can you please share with us a copy of the invoice that corresponds to your purchase? "

What do you think?

Personally for me, if this SE succeeds, I need to rethink it, because it has taken 4 months so far... however if this is successfully done I am claiming a laptop worth over £1500... so let's see...

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all that is written it's purely fictitious and reflects usually my personal night dreams.

Any updates on the laptop?