RE: Adidas SE 04-20-2022, 12:54 PM
#2
(04-20-2022, 12:30 PM)haiufps Wrote: they told me that Royal Mail is responsible from this point onward and I should contact them.You've purchased from Adidas, hence they're responsible for handling your claim.
Given they're currently assessing your claim, It's their job, not yours, to open an Investigation and liaise with RM.
Tell them exactly that.














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