[Crisllersito]

Have been going back and forth. They needed proof of collection, so I had to fake a UPS collection receipt, and then me and support just went back and forth. For days the reply was "we are waiting to hear from logistics.."

So I emailed the LENOVO Director and now I have a reply from a case manager that wants proof of purchase. I will send them today the proof of purchase but curious to see, as I have been sending the same documents for proof and they keep asking for them.

Anyways I have an email from Lenovo EAA case manager and I will let you know of any developments!

Do you think my chances are better now that I am with a manager?

Thanks guys

Keep us updated please!!