[Itsit]

Neither.

I'd destroy Apple for their pathetic customer service, and for also giving me the biggest runaround by failing to directly address my questions and concerns.

I mean I’ve called and outraged to the max.. all I get is the same blunt we can’t do anything rely. I’m stuck on what to do or say further. If I ask to be forwarded to a manager they don’t accept it. Anything I literally say they give me the same reply. I even tried to tweet them , email them. What do I even say?

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Is apples return period not 30 days?

No 14 days

Oh I need to really press them about my macbook then lmao

Which method did u use?

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I mean I’ve called and outraged to the max.. all I get is the same blunt we can’t do anything rely. I’m stuck on what to do or say further. If I ask to be forwarded to a manager they don’t accept it. Anything I literally say they give me the same reply. I even tried to tweet them , email them. What do I even say?

Hit a chargeback.

As said, the evidence you have supports your claim.

Gonna note for the chargeback - Apple are failing to resolve situation. No descriptions of who it was delivered to is being given, as I live in apartment anyone in building could have taken it. Picture of delivery doesn’t show anything but a hand, DPD have lost the parcel and failing to comply with me. Apple won’t investigate further.