[contriveD]

Hi,

I've been experiencing major problems with an amazon SE on a relatives account.
The payment won't go through. It gets declined every time by amazon, stating that the bank did not authorize the money to them.

Of course, we have already tried multiple cards and bank accounts. This is what brings me to the assumption that Amazon refuses the payment because of the account.

Given I'm located far away from the person in question, I have logged into his account on
- a fresh device
- with clean cookies
- via VPN server located in the same city that he is in

The item in question is over 2000USD, but we have tried a 1000USD item after getting payment declines many times. Same result.

Do you think it is reasonable that amazon blocked the Account solely based on the new login (which was accepted via 2 factor auth)?

What was also weird was that when I entered live chat on amazon (to ask why the payment is getting declined) the representative asked „am I talking to [name of acc owner]?“ at the start of the conversation. Have you experienced similar messages or might this further support the idea that amazon noticed that multiple people are in the account?

Regards