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Do you prefer to follow up with the companies on a daily basis after you initiated contact or do you give the companies a couple of days to investigate/react?
Do you mix in calls, emails and chats if necessary or do you prefer to stay with one communication channel?
Do you raise your voice and angry with the agents or stay firm but calm?

- I think its better to give the rep some time, no need to hustle everyday.
- I prefer keeping one communication method, depending on the initiated contact.
-You might wanna stay cool as would a concerned but sane person. The point is to reasonably request a refund due to their faults. When justice is on your side, there is no point of raising voices or feigning madness. Give them a few days and politely follow up, and you good.