RE: zalando refund help 03-10-2022, 09:26 AM
#16
(03-10-2022, 05:38 AM)Lolber93 Wrote: Thanks for the advice!You're welcome
(03-10-2022, 05:38 AM)Lolber93 Wrote: Can you please advise. How to do it right? Just send an email to them in the usual way?
Quote:Just send an email to them in the usual way?^ That Is correct.
Specifically request your claim be escalated and reviewed, by a team member on a higher level who was not Involved In the original decision.













![[+]](https://sinister.li/images/modern/collapse_collapsed.png)