[Lolber93]

It seems as though they've generated It themselves.

There's no declaration, affirmation, nothing of the sort to verify that what you're saying Is true and correct to the best of your knowledge - which holds ground with legally binding documents.

Ok then I will try

As per usual, please keep us updated.

Hello Friend! Sad news, I was rejected.
We have reviewed your claim and proceeded with all the necessary checks. Unfortunately, we can not offer you a refund at this time as the carrier confirmed the parcel has been successfully delivered and received at the indicated shipping address.
I think I did everything right with DNA, but they took a very long time to answer. As a result, it was not clear what was otetili ... How do you think, what else can be done? Friends from the forum. Who is reading this text. What are the options?