[karlthegod]

Thanks for that.

An RMA Is expected under the circumstances. You should've opted for the disposed of the faulty Item method, thus avoid the RMA altogether.  As It stands, they're expecting the return so aside from what others have mentioned above, your only option Is to box them. I understand you don't have access to dry Ice, but It can be purchased online.

ok thanks for that. I'm not getting paid until after christmas, so I'll have to wait until then. thanks

You're most welcome.

figured i'd update you. They did the same thing as my last ticket (i had created a new one just to test), they respond once telling ,e to fill out an rma, then close the ticket, then when I were to reopen it with a response, they don't respond at all