[mothered]

The monitor costed me $500, are they going to refund the same?

Correct.

The replacement monitor represents the original (purchased) monitor, so that's the value to be refunded.

i check the payment option in the replacement and it says gift card, they will refund me by gift card?

I don't know why they've stated that.

Every refund Is credited to the actual payment system where the purchase was made. You can request a different payment method.

Bro i already did, this is a success message? i mean when i come back to claim November 11

That Is correct.

If you don't receive your package (which you obviously won't) after the 11th of this month, a refund or replacement will be Issued.