[Slippery Slope]

have the return labels to ship the ‘box’ for the item I ordered inside the box it came in

Are they asking to purely return the "box?".

Also, what's the Item?

It’s an Oculus 2

had said that the box for the items was received, but not the item itself and mentioned the box may of been tampered with. She said it happens often and they’ll refund it/replace and to send the box back with the items it came with.