[mothered]

Chat agent wanted picture of destroyed laptop. Rep from escalation team wanted it back cause his supervisor declined replacament where there's no circumstantial evidence to go on with claim. Only my words which were pretty amazing cause I think that I played it really well but still not enough. Thank you for your help, that taught me a lot and I gained a lot of expierience. However I will downgrade my objectives and try to SE common companies like Logitech etc. Or maybe I will try something more to SE'ing. What I mean is that methods for logitech are public and still work so I just have to find SN and buy some pictures/videos from the guy. I believe it's just a protocol that does not require brain at all. But still I will try then go further. Thank you again.

You're welcome.

Take the positive out of the negative. This was a good learning experience for you, hence you're now aware of what to expect with future SEs and the Importance of researching and preparing your method beforehand.