RE: Game SE Help 08-16-2021, 06:55 PM
#3
(08-16-2021, 04:27 PM)mothered Wrote:Quote:G2A is asking me to fill in a Police/ Fraud Report on the individual from who I purchased the key fromAre they requesting any specifics to be Included In the report, or to simply file and return It?
Quote: I am to Scan the Document proving I have filed the report to the Support Ticket before my refund can be processed^ If that represents their response, then pending the PR, your SE has succeeded.
This is their exact response.
Dear User,
Thank you for your reply.
Before the application could be processed, please take a look at the necessary steps below:
1. First, you need to report the fraud committed by the seller to the local police or other appropriate authority in your area.
2. Next, please send a scan of the official document confirming a report was filed. The document should include:
• Your first and last name
• The price of the product
• The name of the product
• The seller's data (user ID, transaction ID, nickname, etc., anything that helps the police identify the seller). All this data can be found in the receipt for the order: https://dashboard.g2a.com/orders-history
• Official stamps confirming the authenticity of the report
Without such a document, your application might end up being rejected.
Your cooperation in this regard is highly appreciated




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