RE: Amazon Japan refund from the US? 08-10-2021, 05:42 PM
#8
Update: did DNA and worked immediately. Oddly enough Amazon JP's site didn't direct me to the live help customer service thing, just asked me to send them an email. So popped them an email with the typical "DHL says it delivered the package two days ago, but I've checked the premises and nearby mailhouse repeatedly and there's no sign of it" thing. All they asked me was if I used DHL's "On Demand" service (I have no idea what that is), and after I told them no they immediately issued a refund. So that was a neat $160 freebie. Feels like Amazon Japan is a lot less confrontational than US Amazon is. Though, I guess that's somewhat of a cultural norm for Japan.


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