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+--- Thread: Amazon Japan refund from the US? (/Thread-Amazon-Japan-refund-from-the-US)
Amazon Japan refund from the US? - Loli-Knight - 07-31-2021
So there's a particular collectible I want- a model kit. The kit itself isn't technically valuable like, say, a GPU or other such typically scammed technology. However, the kit itself was incredibly popular so scalpers bought up the stock everywhere immediately and there won't be reprints for many months, forcing me to deal with scalper prices, which I refuse to do. So is getting a refund for empty box/wrong item/etc from Amazon Japan (as someone in the Us) if I buy one of these kits the same as when I do it with US Amazon? I've been able to find basically no info on folks trying to scam Amazon Japan except, just normal people doing normal returns and Amazon Japan evidently ALWAYS wanting them to mail the item back.
RE: Amazon Japan refund from the US? - mothered - 07-31-2021
Quote:So is getting a refund for empty box/wrong item/etc from Amazon Japan (as someone in the Us) if I buy one of these kits the same as when I do it with US Amazon?No difference - you're still dealing with the company, no matter where you reside and have the package delivered.
In terms of the empty box/missing Item method, what's the precise weight of the model kit?
RE: Amazon Japan refund from the US? - Loli-Knight - 08-01-2021
(07-31-2021, 04:32 AM)mothered Wrote:Quote:So is getting a refund for empty box/wrong item/etc from Amazon Japan (as someone in the Us) if I buy one of these kits the same as when I do it with US Amazon?No difference - you're still dealing with the company, no matter where you reside and have the package delivered.
In terms of the empty box/missing Item method, what's the precise weight of the model kit?
1.18 KG according to the Amazon page, which seems to be about average for this particular line of kits these days.
RE: Amazon Japan refund from the US? - mothered - 08-02-2021
(08-01-2021, 08:58 PM)Loli-Knight Wrote: 1.18 KG according to the Amazon page, which seems to be about average for this particular line of kits these days.Way too heavy for the missing Item method.
You're better off opting for the wrong Item received or (provided an OTP Is not required on delivery), the DNA.
RE: Amazon Japan refund from the US? - Loli-Knight - 08-02-2021
(08-02-2021, 03:47 AM)mothered Wrote:(08-01-2021, 08:58 PM)Loli-Knight Wrote: 1.18 KG according to the Amazon page, which seems to be about average for this particular line of kits these days.Way too heavy for the missing Item method.
You're better off opting for the wrong Item received or (provided an OTP Is not required on delivery), the DNA.
Alrighty I'll go with one of those options then. I don't think I've ever had to provide an OTP and I've frequently had Amazon drivers call me because they couldn't find my house, so it seems like DNA might be pretty easy to pull off here. Thank you kindly for the input.
RE: Amazon Japan refund from the US? - mothered - 08-02-2021
(08-02-2021, 12:17 PM)Loli-Knight Wrote: Alrighty I'll go with one of those options then. I don't think I've ever had to provide an OTP and I've frequently had Amazon drivers call me because they couldn't find my house, so it seems like DNA might be pretty easy to pull off here. Thank you kindly for the input.You're most welcome.
Please keep us updated as developments unfold.
RE: Amazon Japan refund from the US? - Loli-Knight - 08-06-2021
Package just got here (After only 2 days. Boy, DHL is fast). It was dropped off while I was sleeping, so I didn't need to sign for it or anything. I'll go through the process of DNA in a little bit here and let y'all know how it goes.
RE: Amazon Japan refund from the US? - Loli-Knight - 08-10-2021
Update: did DNA and worked immediately. Oddly enough Amazon JP's site didn't direct me to the live help customer service thing, just asked me to send them an email. So popped them an email with the typical "DHL says it delivered the package two days ago, but I've checked the premises and nearby mailhouse repeatedly and there's no sign of it" thing. All they asked me was if I used DHL's "On Demand" service (I have no idea what that is), and after I told them no they immediately issued a refund. So that was a neat $160 freebie. Feels like Amazon Japan is a lot less confrontational than US Amazon is. Though, I guess that's somewhat of a cultural norm for Japan.
RE: Amazon Japan refund from the US? - mothered - 08-11-2021
(08-10-2021, 05:42 PM)Loli-Knight Wrote: Update: did DNA and worked immediately. Oddly enough Amazon JP's site didn't direct me to the live help customer service thing, just asked me to send them an email.Too easy.
A job well done Indeed on your end.
(08-10-2021, 05:42 PM)Loli-Knight Wrote: All they asked me was if I used DHL's "On Demand" service (I have no idea what that is)It's an express delivery service, whereby the package Is assigned to a dedicated carrier driver to ensure It makes Its way to your address without complications. You also have the option to be notified by text or email pertaining to how It's travelling through their network.
I don't know why they asked you. Logic has It, DHL would have a record of the type of service(s) assigned to their shipments.