RE: What Kind of Methods Are They Using? 06-08-2021, 05:52 PM
#17
(06-08-2021, 03:38 AM)mothered Wrote:(06-07-2021, 05:53 PM)d4ggm4sk Wrote:Sounds good.(06-07-2021, 04:35 PM)mothered Wrote: If you're using the DNA (Did Not Arrive) method, you should only be focusing on claiming that the package was not delivered by the carrier.
SEing Is a step-by-step process, so don't go Into any more detail than what's required at the time of the SE. When they hit you with questions and/or requests, reply accordingly by being brief and straight to the point, yet In a very effective fashion.
Thats actually pretty good news for me. We're talking a grand of dollars here for me. Since they already failed to deliver it once, the rest should be easy.
I'd be Interested In reading the outcome, particularly the level of complexity, If any.
mail clerk guy Wrote:I will try to contact them now through our portal---------------------
but then cant take up to 24 hours to respond.
As soon as they have confirmed i will reach out to you directly.
However please keep in mind that the package is still within
the expected delivery timeframe and so we cannot log this as lost
until this has been confirmed by UPS.
This is the latest report. What next?
(This post was last modified: 06-08-2021, 08:46 PM by d4ggm4sk.
Edit Reason: Quotation of the quoted text.
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