[mothered]

I told them I didn't have the accesories that came with it,

So you've claimed the partial manufacturer error on certain parts, correct?

If so, what does It relate to?

Now they are saying since I didn't send back all the units they cannot do an exchange
They said they would send me back the fucked up earbuds as is

This Is somewhat confusing.

Please elaborate what the Item Is, what you've sent back and how the faulty earbuds are part of the equation.