Amazon wrong item 04-19-2019, 11:26 AM
#1
Ok so I ordered a CPU worth 880 pounds from Amazon UK weighing roughly 100g. I ordered some Amazon basics batteries on a different account which weighed the same as the CPU and I went ahead with the wrong item method.
After 3 weeks (from date of sending package) I eventually called them because they still hadn't received my package and I was given a refund after being held on hold for a good 5-10 mins.
But today (5 weeks from date of sending package) I got an email from Amazon saying the following
Your return for (order number) contained the wrong item instead of the original item.
We are discarding the incorrect item that you sent. We will be happy to accept the return of the correct item at your earliest convenience.
Please reply to this email if you have any questions or concerns.
Do you think they'll take the money out of my account?
After 3 weeks (from date of sending package) I eventually called them because they still hadn't received my package and I was given a refund after being held on hold for a good 5-10 mins.
But today (5 weeks from date of sending package) I got an email from Amazon saying the following
Your return for (order number) contained the wrong item instead of the original item.
We are discarding the incorrect item that you sent. We will be happy to accept the return of the correct item at your earliest convenience.
Please reply to this email if you have any questions or concerns.
Do you think they'll take the money out of my account?


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