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+--- Thread: Amazon wrong item (/Thread-Amazon-wrong-item--107516)
Amazon wrong item - TurtleSandals - 04-19-2019
Ok so I ordered a CPU worth 880 pounds from Amazon UK weighing roughly 100g. I ordered some Amazon basics batteries on a different account which weighed the same as the CPU and I went ahead with the wrong item method.
After 3 weeks (from date of sending package) I eventually called them because they still hadn't received my package and I was given a refund after being held on hold for a good 5-10 mins.
But today (5 weeks from date of sending package) I got an email from Amazon saying the following
Your return for (order number) contained the wrong item instead of the original item.
We are discarding the incorrect item that you sent. We will be happy to accept the return of the correct item at your earliest convenience.
Please reply to this email if you have any questions or concerns.
Do you think they'll take the money out of my account?
RE: Amazon wrong item - Pinkz0rd - 04-19-2019
Humm strange, so you said you received the wrong item? Did you send the wrong item back? They now ask you to send the right item?
Something is wrong here, either your story either theirs.
RE: Amazon wrong item - TurtleSandals - 04-19-2019
I didn't call them when I was returning the item. I went through their return procedure in the app and clicked wrong item received. The return label had the name of the original item
RE: Amazon wrong item - TurtleSandals - 04-19-2019
Yes I returned the wrong item and yes they're basically asking if I still want to return original item.