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Ultimate Ears help filter_list
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Ultimate Ears help #1
So I have been trying SE UE and now they have emailed saying that my case is under internal review and they will update when they get a result. Does anybody know how long an internal review takes?

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RE: Ultimate Ears help #2
I assume they've opened an Investigation.

If so, It's usually up to 72 hours before a reply Is received.
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RE: Ultimate Ears help #3
(02-19-2019, 11:55 AM)mothered Wrote: I assume they've opened an Investigation.

If so, It's usually up to 72 hours before a reply Is received.

Ahh right thank you do you think this could mean the SE failed?
(This post was last modified: 02-19-2019, 11:57 AM by TheBloke.)

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RE: Ultimate Ears help #4
(02-19-2019, 11:57 AM)TheBloke Wrote:
(02-19-2019, 11:55 AM)mothered Wrote: I assume they've opened an Investigation.

If so, It's usually up to 72 hours before a reply Is received.

Ahh right thank you do you think this could mean the SE failed?

You're most welcome.

No, It's not an Indicator of failure. In fact, most have a successful outcome.
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RE: Ultimate Ears help #5
(02-19-2019, 12:01 PM)mothered Wrote:
(02-19-2019, 11:57 AM)TheBloke Wrote:
(02-19-2019, 11:55 AM)mothered Wrote: I assume they've opened an Investigation.

If so, It's usually up to 72 hours before a reply Is received.

Ahh right thank you do you think this could mean the SE failed?

You're most welcome.

No, It's not an Indicator of failure. In fact, most have a successful outcome.

Ahh right thanks very much i must say this is the most helpful forum i have ever seen if im honest

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RE: Ultimate Ears help #6
(02-19-2019, 12:02 PM)TheBloke Wrote:
(02-19-2019, 12:01 PM)mothered Wrote:
(02-19-2019, 11:57 AM)TheBloke Wrote: Ahh right thank you do you think this could mean the SE failed?

You're most welcome.

No, It's not an Indicator of failure. In fact, most have a successful outcome.

Ahh right thanks very much i must say this is the most helpful forum i have ever seen if im honest

Good to read your positive comments.

All the best with your SE.
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RE: Ultimate Ears help #7
What method did you attempt to SE and what was the cost of the object?

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