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Ultimate Ears help - Printable Version

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Ultimate Ears help - TheBloke - 02-19-2019

So I have been trying SE UE and now they have emailed saying that my case is under internal review and they will update when they get a result. Does anybody know how long an internal review takes?


RE: Ultimate Ears help - mothered - 02-19-2019

I assume they've opened an Investigation.

If so, It's usually up to 72 hours before a reply Is received.


RE: Ultimate Ears help - TheBloke - 02-19-2019

(02-19-2019, 11:55 AM)mothered Wrote: I assume they've opened an Investigation.

If so, It's usually up to 72 hours before a reply Is received.

Ahh right thank you do you think this could mean the SE failed?


RE: Ultimate Ears help - mothered - 02-19-2019

(02-19-2019, 11:57 AM)TheBloke Wrote:
(02-19-2019, 11:55 AM)mothered Wrote: I assume they've opened an Investigation.

If so, It's usually up to 72 hours before a reply Is received.

Ahh right thank you do you think this could mean the SE failed?

You're most welcome.

No, It's not an Indicator of failure. In fact, most have a successful outcome.


RE: Ultimate Ears help - TheBloke - 02-19-2019

(02-19-2019, 12:01 PM)mothered Wrote:
(02-19-2019, 11:57 AM)TheBloke Wrote:
(02-19-2019, 11:55 AM)mothered Wrote: I assume they've opened an Investigation.

If so, It's usually up to 72 hours before a reply Is received.

Ahh right thank you do you think this could mean the SE failed?

You're most welcome.

No, It's not an Indicator of failure. In fact, most have a successful outcome.

Ahh right thanks very much i must say this is the most helpful forum i have ever seen if im honest


RE: Ultimate Ears help - mothered - 02-19-2019

(02-19-2019, 12:02 PM)TheBloke Wrote:
(02-19-2019, 12:01 PM)mothered Wrote:
(02-19-2019, 11:57 AM)TheBloke Wrote: Ahh right thank you do you think this could mean the SE failed?

You're most welcome.

No, It's not an Indicator of failure. In fact, most have a successful outcome.

Ahh right thanks very much i must say this is the most helpful forum i have ever seen if im honest

Good to read your positive comments.

All the best with your SE.


RE: Ultimate Ears help - chadvonbussom - 02-19-2019

What method did you attempt to SE and what was the cost of the object?