[skrtja]

I sent them the corrupted PDF twice and he says he isn't able to make it load. I'm going to say it works on my end and suggest it's a problem with their system.

Do just that with the corrupted file and each time you send It, advise that you've used a different software to create the PDF and emphasize that "It should definitely work for you this time".

This gives the Impression that you're trying your utmost best to resolve their Issue.

Sent it to them like 3 times then they said go send the invoice in the mail after printing it out. I'm going to ask if I can just give them a jpg instead of printing.

[mothered]

I sent them the corrupted PDF twice and he says he isn't able to make it load. I'm going to say it works on my end and suggest it's a problem with their system.

Do just that with the corrupted file and each time you send It, advise that you've used a different software to create the PDF and emphasize that "It should definitely work for you this time".

This gives the Impression that you're trying your utmost best to resolve their Issue.

Sent it to them like 3 times then they said go send the invoice in the mail after printing it out. I'm going to ask if I can just give them a jpg instead of printing.

So you've SEd their request for the PDF, which Is a successful outcome In that respect. This clearly demonstrates that persistence (when applied accordingly), achieves results.

The positive to this Is, It's still ongoing but In a different manner. In terms of sending by post, have they nominated anything or can you send It via a standard service?