[Question] Logitech wants to send me a receiver instead 06-01-2018, 11:54 PM
#1
Hi!
I'm somewhat new to this forum and I've been lurking and reading some SE threads.
I decided to try to SE Logitech support to see how well I'd do. Turns out I managed to make them believe me, however, instead of sending me the keyboard (G613), they want to send me the receiver for the keyboard.
I find it weird that they think the receiver is at fault when I told them
They want the following from me:
- First Name
- Last Name
- Company (if any)
- Address
- Postal Code
- City:
- County/State (if any)
- Country
- Telephone Number (including country code)
I didn't use my real name, address and phone number when I signed up. The only thing that wasn't a lie was the country I'm from.
I am really paranoid when it comes to telling people my real information.
I mean, I have no use for a receiver but on the other hand, though, I could accept it, then I could send them another email or support ticket telling them the keyboard is still not working? But at the same time I'm not sure if I want to risk Logitech suing me over a receiver. I know the chance of them finding out I'm lying and suing me is slim but my anxiety says they will find out some way. Cant argue with anxiety.
My questions are, should I give them my real info and I accept the receiver? If I do tell them my real info and receive (pun not intended) the receiver, what should I do next and how?
I'm scared and lost and I don't know what to do.
Anyway, thanks in advance!
Cheers,
Jordyn
edit: not sure if this is important but they did not ask for a receipt.
I'm somewhat new to this forum and I've been lurking and reading some SE threads.
I decided to try to SE Logitech support to see how well I'd do. Turns out I managed to make them believe me, however, instead of sending me the keyboard (G613), they want to send me the receiver for the keyboard.
I find it weird that they think the receiver is at fault when I told them
They want the following from me:
- First Name
- Last Name
- Company (if any)
- Address
- Postal Code
- City:
- County/State (if any)
- Country
- Telephone Number (including country code)
I didn't use my real name, address and phone number when I signed up. The only thing that wasn't a lie was the country I'm from.
I am really paranoid when it comes to telling people my real information.
I mean, I have no use for a receiver but on the other hand, though, I could accept it, then I could send them another email or support ticket telling them the keyboard is still not working? But at the same time I'm not sure if I want to risk Logitech suing me over a receiver. I know the chance of them finding out I'm lying and suing me is slim but my anxiety says they will find out some way. Cant argue with anxiety.
My questions are, should I give them my real info and I accept the receiver? If I do tell them my real info and receive (pun not intended) the receiver, what should I do next and how?
I'm scared and lost and I don't know what to do.
Anyway, thanks in advance!
Cheers,
Jordyn
edit: not sure if this is important but they did not ask for a receipt.
(This post was last modified: 06-02-2018, 12:07 AM by Jordyn.)
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