Eight Years of Service
Posts: 12
Threads: 5
Product Return Help 04-21-2018, 05:50 AM
#1
So recently I did a SE method on mophie and the first time I got lucky with not having to return the battery, however when I went to do it again they’ve asked me to send it back after I received the replacement. I need input on what I should do like tell them that I threw it away, even though a couple of weeks have gone by since I last spoke to them. I’ve never tried boxing so I’m not exactly sure what to do.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Product Return Help 04-21-2018, 06:49 AM
#2
Given the battery weighs next to nothing, the box method Is a good option.
To give the Impression It's been tampered with during transit, be sure to cut and reseal the package- obviously the tear must be consistent with the size of the Item.
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Eleven Years of Service
Posts: 3,024
Threads: 155
RE: Product Return Help 04-23-2018, 07:58 AM
#5
For batteries you can just use that it leaks, if there's a leak there are hazardous materials inside and it would not be possible to ship the product. It's not smart that you did the company twice (probably on your same address).
What mothered said might work though too, I'm not an expert in SE.
Use dropshipping and fresh accounts if you want to do a company multiple times.
~~ Might be back? ~~
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