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Product Return Help filter_list
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RE: Product Return Help #11
(04-23-2018, 09:24 PM)mothered Wrote:
(04-23-2018, 03:15 PM)Scorpio Wrote:
(04-23-2018, 04:43 AM)mothered Wrote: That's why you don't cut the label (particularly In the center) where It's conspicuous to the carrier, or any person(s) Involved during transit.

A small Incision where the label Is sealed or any joining points (sides, bottom) will suffice- just enough not to be noticed when sending, but enough to be seen when checked on receipt.

Hum I have to check then because I may have to box Razer for a Mouse Pad but I wanna know if they can bill me after or If I can be found? Otherwise I won't do it and I'll try with a new SN/PN

Always research prior to SEing.

You then have a platform to work with.

What does mean: You then have a platform to work with?

Sorry but my english isn't that good....

Yeah It's because I read so much about boxing methods and people tried different thing so....

By the way @mothered, I may need your advice on a Steelseries SE, I tried the corrupt-a-file you talked about, well the Rep told me to send it back because he can't open it "LOL REALLY?" so I tried a new extension and I apologized like a child, let's see how it goes.

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RE: Product Return Help #12
(04-23-2018, 09:59 PM)Scorpio Wrote: What does mean: You then have a platform to work with?

In simple terms, meaning you have something (a base) to work with based on the Information you've researched and collected.
[Image: AD83g1A.png]

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RE: Product Return Help #13
(04-23-2018, 10:04 PM)mothered Wrote:
(04-23-2018, 09:59 PM)Scorpio Wrote: What does mean: You then have a platform to work with?

In simple terms, meaning you have something (a base) to work with based on the Information you've researched and collected.

Oh ok thanks a lot Smile

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RE: Product Return Help #14
(04-23-2018, 09:59 PM)Scorpio Wrote: By the way @mothered, I may need your advice on a Steelseries SE, I tried the corrupt-a-file you talked about, well the Rep told me to send it back because he can't open it "LOL REALLY?" so I tried a new extension and I apologized like a child, let's see how it goes.

I completely missed this.

Be adamant and keep sending corrupted files, but at the same time reassure them that the file Is functioning on your end. In my experience, this has worked more so than not.
[Image: AD83g1A.png]

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RE: Product Return Help #15
(04-24-2018, 08:56 AM)mothered Wrote:
(04-23-2018, 09:59 PM)Scorpio Wrote: By the way @mothered, I may need your advice on a Steelseries SE, I tried the corrupt-a-file you talked about, well the Rep told me to send it back because he can't open it "LOL REALLY?" so I tried a new extension and I apologized like a child, let's see how it goes.

I completely missed this.

Be adamant and keep sending corrupted files, but at the same time reassure them that the file Is functioning on your end. In my experience, this has worked more so than not.

Thanks a lot. Sorry for the delay I'm going to reply on my main thread.

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RE: Product Return Help #16
(04-24-2018, 02:16 PM)Scorpio Wrote:
(04-24-2018, 08:56 AM)mothered Wrote:
(04-23-2018, 09:59 PM)Scorpio Wrote: By the way @mothered, I may need your advice on a Steelseries SE, I tried the corrupt-a-file you talked about, well the Rep told me to send it back because he can't open it "LOL REALLY?" so I tried a new extension and I apologized like a child, let's see how it goes.

I completely missed this.

Be adamant and keep sending corrupted files, but at the same time reassure them that the file Is functioning on your end. In my experience, this has worked more so than not.

Thanks a lot. Sorry for the delay I'm going to reply on my main thread.

No problem at all.

I shall periodically check your thread.
[Image: AD83g1A.png]

[+] 1 user Likes mothered's post
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RE: Product Return Help #17
(04-24-2018, 04:29 PM)mothered Wrote:
(04-24-2018, 02:16 PM)Scorpio Wrote:
(04-24-2018, 08:56 AM)mothered Wrote: I completely missed this.

Be adamant and keep sending corrupted files, but at the same time reassure them that the file Is functioning on your end. In my experience, this has worked more so than not.

Thanks a lot. Sorry for the delay I'm going to reply on my main thread.

No problem at all.

I shall periodically check your thread.

Good news Smile

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