Two Years of Service
Posts: 172
Threads: 13
Re. Notino, DNA no longer works 06-11-2024, 04:51 PM
#1
I am facing an issue
Notino are denying any DNA attempt, as they claim: "we have a signature therefore we cant give you a refund"
DPD just wrote some shit on the pad and left the little parcel in front of my door
I had the insurance! These fuckers, now I am sitting on €300
So be aware and make sure there is not signature or only a letter
Two Years of Service
Posts: 172
Threads: 13
RE: Re. Notino, DNA no longer works 06-11-2024, 09:48 PM
#2
Update:
Kept denying, even with escalating the matter, the point stand.
Anyway, it sucks, but I learn.
(Its Germany)
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Four Years of Service
Posts: 181
Threads: 19
RE: Re. Notino, DNA no longer works 06-21-2024, 10:49 AM
#3
Recommend any other fragrance stores to hit? LF a refund, not a replacement. I was planning to go for notino, but with your info I don't think I will. I heard that claiming broken bottle will just get you a replacement.
Anything I say and do here is completely fictional.
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Four Years of Service
Posts: 181
Threads: 19
RE: Re. Notino, DNA no longer works 06-21-2024, 02:23 PM
#5
(06-21-2024, 01:26 PM)splindoffi Wrote: (06-21-2024, 10:49 AM)fortune Wrote: Recommend any other fragrance stores to hit? LF a refund, not a replacement. I was planning to go for notino, but with your info I don't think I will. I heard that claiming broken bottle will just get you a replacement.
Last month, someone SE'd a couple bottles on Zalando with EB. Aged account
They don't seem to do fragrances in the UK, only on the .de website. Thank you for the insight though.
Anything I say and do here is completely fictional.
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Four Years of Service
Posts: 582
Threads: 20
RE: Re. Notino, DNA no longer works 06-21-2024, 03:04 PM
#7
(06-21-2024, 10:49 AM)fortune Wrote: Recommend any other fragrance stores to hit? LF a refund, not a replacement. I was planning to go for notino, but with your info I don't think I will. I heard that claiming broken bottle will just get you a replacement.
The broken bottle method should really work for every online stores. You could also consider to swap the liquid in the bottle as well. A bit more effort, but I think there are higher chances of success.
Don't trust what I say, I live in a madhouse - The Doctor
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