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Re. Notino, DNA no longer works - Printable Version

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Re. Notino, DNA no longer works - DontRunDontTrip - 06-11-2024

I am facing an issue

Notino are denying any DNA attempt, as they claim: "we have a signature therefore we cant give you a refund"

DPD just wrote some shit on the pad and left the little parcel in front of my door

I had the insurance! These fuckers, now I am sitting on €300


So be aware and make sure there is not signature or only a letter


RE: Re. Notino, DNA no longer works - DontRunDontTrip - 06-11-2024

Update:

Kept denying, even with escalating the matter, the point stand.
Anyway, it sucks, but I learn.

(Its Germany)


RE: Re. Notino, DNA no longer works - fortune - 06-21-2024

Recommend any other fragrance stores to hit? LF a refund, not a replacement. I was planning to go for notino, but with your info I don't think I will. I heard that claiming broken bottle will just get you a replacement.


RE: Re. Notino, DNA no longer works - splindoffi - 06-21-2024

(06-21-2024, 10:49 AM)fortune Wrote: Recommend any other fragrance stores to hit? LF a refund, not a replacement. I was planning to go for notino, but with your info I don't think I will. I heard that claiming broken bottle will just get you a replacement.

Last month, someone SE'd a couple bottles on Zalando with EB. Aged account


RE: Re. Notino, DNA no longer works - fortune - 06-21-2024

(06-21-2024, 01:26 PM)splindoffi Wrote:
(06-21-2024, 10:49 AM)fortune Wrote: Recommend any other fragrance stores to hit? LF a refund, not a replacement. I was planning to go for notino, but with your info I don't think I will. I heard that claiming broken bottle will just get you a replacement.

Last month, someone SE'd a couple bottles on Zalando with EB. Aged account

They don't seem to do fragrances in the UK, only on the .de website. Thank you for the insight though.


RE: Re. Notino, DNA no longer works - splindoffi - 06-21-2024

(06-21-2024, 02:23 PM)fortune Wrote:
(06-21-2024, 01:26 PM)splindoffi Wrote:
(06-21-2024, 10:49 AM)fortune Wrote: Recommend any other fragrance stores to hit? LF a refund, not a replacement. I was planning to go for notino, but with your info I don't think I will. I heard that claiming broken bottle will just get you a replacement.

Last month, someone SE'd a couple bottles on Zalando with EB. Aged account

They don't seem to do fragrances in the UK, only on the .de website. Thank you for the insight though.

You're welcome. I will let you know if I find something else.


RE: Re. Notino, DNA no longer works - Fagottino89 - 06-21-2024

(06-21-2024, 10:49 AM)fortune Wrote: Recommend any other fragrance stores to hit? LF a refund, not a replacement. I was planning to go for notino, but with your info I don't think I will. I heard that claiming broken bottle will just get you a replacement.

The broken bottle method should really work for every online stores. You could also consider to swap the liquid in the bottle as well. A bit more effort, but I think there are higher chances of success.