[Blazealways]

if you live in Canada, the law is clear: companies are responsible for delivering packages until you receive them in person

also, companies in Canada are not allowed to rebill credit cards, as this is a prohibited practice.

Doesn't really matter what the law is. I DNA'd Abercrombie and they refused me completely.
Contacted them, denied. Paypal claim denied. Amex charge back denied. Currently doing an insurance claim.

the law doesn't say they have to reimburse you, just that they're responsible for the package
ultimately, if the parcel shows as delivered and they can't prove it, you'll win in court

in your case, the fact that the bank ruled in favor of the seller for DNA is extremely odd, especially since Abercrombie is one of the easiest companies to DNA, unless they had concrete evidence / a strong DNA history

Yeah I’m not too sure. It was delivered with a photo, no signature. A few days later I contacted support and they said once it’s marked delivered with a photo, that’s basically all they need to do and they aren’t responsible for me not being home.

Amex charge back also didn’t work, Amex said that them having a photo proof of my door step is enough for them to not be liable.

[Exodeen]

As a first step, I advise you to change banks and use the visa / mastercard network for this type of transaction.

then get your money back at a costco store and try again somewhere else