[Kilra]

Got an email stating that they did not find any irregularities with packaging and shipping.
They said that they can not do anything and that I should file a complaint against unknown.

What do I do from here?

[InternetRockStar]

Got an email stating that they did not find any irregularities with packaging and shipping.
They said that they can not do anything and that I should file a complaint against unknown.

What do I do from here?

Do as you would if you actually got fucking robbed

Press them and they will go further.

In my experience though they just straight brickwalled me

[Wreck_C]

Tissot is not worth it and their customer service is poor.

You are going to be waiting 1-2 months for their "investigation" to conclude. Even then it's 50/50 if they refund you. They won't if their fraud system flagged your Ip/address during the process.

[InternetRockStar]

Tissot is not worth it and their customer service is poor.

You are going to be waiting 1-2 months for their "investigation" to conclude. Even then it's 50/50 if they refund you. They won't if their fraud system flagged your Ip/address during the process.

Man some people are saying that they're getting their orders refunded in 5 days It seems they're either really lucky or bullshitting I don't know.


If Tissot is not worth it though do you have any other recommendations for watches? I'd really like a nice watch

[Kilra]

Got an email stating that they did not find any irregularities with packaging and shipping.
They said that they can not do anything and that I should file a complaint against unknown.

What do I do from here?

Do as you would if you actually got fucking robbed

Press them and they will go further.

In my experience though they just straight brickwalled me

I dont want to file a pr.
They told me it was delivered safely to me by DHL.
What can I tell them?

[InternetRockStar]

Got an email stating that they did not find any irregularities with packaging and shipping.
They said that they can not do anything and that I should file a complaint against unknown.

What do I do from here?

Do as you would if you actually got fucking robbed

Press them and they will go further.

In my experience though they just straight brickwalled me

I dont want to file a pr.
They told me it was delivered safely to me by DHL.
What can I tell them?

Tell them that they're wrong
Ask for proof
Let them know how you're feeling

[Kilra]

Do as you would if you actually got fucking robbed

Press them and they will go further.

In my experience though they just straight brickwalled me

I dont want to file a pr.
They told me it was delivered safely to me by DHL.
What can I tell them?

Tell them that they're wrong
Ask for proof
Let them know how you're feeling

Alright. I emailed them how frustrating this is bla bla and that I want proof of the investigation.

[InternetRockStar]

I dont want to file a pr.
They told me it was delivered safely to me by DHL.
What can I tell them?

Tell them that they're wrong
Ask for proof
Let them know how you're feeling

Alright. I emailed them how frustrating this is bla bla and that I want proof of the investigation.

Good shit remember dude they completely fucked you over they sent you an empty box and now they're telling you that you're lying? I'd be really pissed off if I was you

[Kilra]

Tell them that they're wrong
Ask for proof
Let them know how you're feeling

Alright. I emailed them how frustrating this is bla bla and that I want proof of the investigation.

Good shit remember dude they completely fucked you over they sent you an empty box and now they're telling you that you're lying? I'd be really pissed off if I was you

Yeah, that is the right mindset. I will try my best.

[Infamous90]

Some update for you. Filled a PR today. PR is just scare tactics from them so it’s okay to do it like 2-3 times a year. Police is useless and wont investigate anything.

I really don’t recommend anyone to hit this company. Poorest and slowest CS I’ve ever seen. They dragged this out for a month now and initially went after delivery services - obviously they failed and now turned against me. I still have a wild card just in case. You just keep pressing them and complain and ask for escalation!

I’ll update you once they reap to PR.