[mothered]

Okay I got the email back theyre asking me to contact and ask for a PR. it says "information collected at the point of delivery"

A very poor reply.

What Information? Tell them to be specific.

and "The package weight and reported condition upon delivery" in the email.

Tell them to provide photographic evidence of the package condition at the exact time Is was delivered to your address.

What should I do next I dont wanna get a PR

Why not?

[Dazen4xx]

Okay I got the email back theyre asking me to contact and ask for a PR. it says "information collected at the point of delivery"

A very poor reply.

What Information? Tell them to be specific.

and "The package weight and reported condition upon delivery" in the email.

Tell them to provide photographic evidence of the package condition at the exact time Is was delivered to your address.

What should I do next I dont wanna get a PR

Why not?

Should I go back onto chat with them and ask them that? and do I need a real police report? I dont want to get them involved hopefully I can press the customer service enough to pass the refund

[mothered]

Should I go back onto chat with them and ask them that?

Yes, tell them what I've stated.

and do I need a real police report?

Absolutely.

It may be cross-checked, so never falsify a PR.

  hopefully I can press the customer service enough to pass the refund

Amazon remain adamant with their request for a PR, hence It will take a lot of perseverance and manipulation to convince them to disrrgard It.

[Dazen4xx]

Should I go back onto chat with them and ask them that?

Yes, tell them what I've stated.

and do I need a real police report?

Absolutely.

It may be cross-checked, so never falsify a PR.

  hopefully I can press the customer service enough to pass the refund

Amazon remain adamant with their request for a PR, hence It will take a lot of perseverance and manipulation to convince them to disrrgard It.

Okay I will try to persist them and go through the chat because I cant get the PR

[mothered]

Okay I will try to persist them and go through the chat because I cant get the PR

At your convenience, please reply with their exact response omitting sensitive details.

[Dazen4xx]

@mothered Yo it worked i didnt even have to beg them I just asked for proof of picture delivery and they just issued a refund thanks for the help throughout man amazon service is so easy they didnt even bother to ask questions this process can be done all within the same day

[mothered]

@mothered Yo it worked i didnt even have to beg them I just asked for proof of picture delivery and they just issued a refund

Excellent.

It's Impossible to fulfil the request below, which Is why I suggested It.

Tell them to provide photographic evidence of the package condition at the exact time Is was delivered to your address.

thanks for the help throughout man

You're welcome.

amazon service is so easy they didnt even bother to ask questions

Amazon Isn't usually so lenient - they can be difficult to deal with at the best of times.

Thankfully your claim was approved without complications.

[Dazen4xx]

@mothered Yo it worked i didnt even have to beg them I just asked for proof of picture delivery and they just issued a refund

Excellent.

It's Impossible to fulfil the request below, which Is why I suggested It.

Tell them to provide photographic evidence of the package condition at the exact time Is was delivered to your address.

thanks for the help throughout man

You're welcome.

amazon service is so easy they didnt even bother to ask questions

Amazon Isn't usually so lenient - they can be difficult to deal with at the best of times.

Thankfully your claim was approved without complications.

Yea honestly if your acc is aged and you do this in moderation then you should be go to do it again

[mothered]

if your acc is aged and you do this in moderation

^ They're the key attributes that significantly maximize the SE's success.

[KingDead]

Okay I got the email back theyre asking me to contact and ask for a PR. it says "information collected at the point of delivery" and "The package weight and reported condition upon delivery" in the email. What should I do next I dont wanna get a PR @mothered

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Okay I got the email back theyre asking me to contact and ask for a PR. it says "information collected at the point of delivery" and "The package weight and reported condition upon delivery" in the email. What should I do next I dont wanna get a PR should I go back on chat and ask them "at the exact time It was delivered to your address". "And there wasnt photos containing every angle of the package"  "And then say that there wasnt any pictures and that the item was stolen so can you issue the refund" @mothered

@KingDead could you help?

Glad it worked out for you and @mothered told you what to do.

Amazon is a war of attrition. Just wear them out.
I live in a very rural area and got laughed at by the police the one time I called and tried to make a police report for Amazon.