[bingoman777]

Looking to SE 1 item ~$200 AUD from this pet store, considering DNA or PEB. Any advice? I'm worried DNA might not work because of the bolded below, but perhaps PEB may work?

Delivery
We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of our control may result in delays. Pet Circle does not accept any liability for loss or damage suffered by anyone as a result of any such delays and we shall not be liable for any inaccuracy of information provided in relation to the date and time of delivery.

Pet Circle reserves the right not to ship to remote or rural locations.

Consumer Guarantees - your right to refund, replacement or credit
The Australian Consumer Law (ACL) is the national law for fair trading and consumer protection. Nothing in these Terms excludes, restricts, or modifies any right, remedy or consumer guarantee available to you under the ACL.

You are entitled to a refund, replacement or credit from Pet Circle when a product fails to meet one of the automatic consumer guarantees provided under the ACL, including that:

The product is faulty or of unacceptable quality;
The product does not match the product description; and
The product is unfit for the intended purpose (does not do what it is meant to);
The consumer guarantees will not apply where you have:

caused the product to become damaged (such as using the product in a way that it is not intended to be used);
have mistreated or abused the product (intentionally or unintentionally);
received what you asked for but changed your mind, found it cheaper elsewhere or decided you do not like the product; or
knew of or were made aware of the faults before you bought the product.
You will be required to provide proof of purchase if you wish to claim a refund, replacement or credit from Pet Circle.

[Lupin]

I wouldn't go for either personally, seems like the most suitable option would be claiming that the product is of unacceptable quality and that it made your pet sick so you disposed of it and would like a refund.

[mothered]

Looking to SE 1 item ~$200 AUD

What Is It?

I'm worried DNA might not work because of the bolded below

That relates to delays In shipment and also misrepresented Information, and not under normal circumstances of goods delivered as scheduled.

[bingoman777]

Looking to SE 1 item ~$200 AUD

What Is It?

It is a pet camera, does it strike out EB due to weight?

[mammta21]

Looking to SE 1 item ~$200 AUD

What Is It?

It is a pet camera, does it strike out EB due to weight?

What is its weight?

[mothered]

It is a pet camera, does it strike out EB due to weight?

As said above, what's the precise weight?

[bingoman777]

It is a pet camera, does it strike out EB due to weight?

As said above, what's the precise weight?

Item is 4kg

[mothered]

Item is 4kg

Way too heavy to EB It.

[bingoman777]

Item is 4kg

Way too heavy to EB It.

May consider DNA and return if unsuccessful. Ive purchased from them before and it was just left at the front door.

[mothered]

May consider DNA and return if unsuccessful. Ive purchased from them before and it was just left at the front door.

In that case, It's perfect to DNA It.

Any recent SEs performed on the account?