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Three Years of Service
Posts: 25
Threads: 2
Successful SE Amazon MacBook & Switch 12-30-2022, 04:19 PM
#1
First timer successfully SE'd a MacBook and Switch from Amazon. 11 Days from ordering and receiving full refund. From UK.
Tried to DNA with OTP which failed, then tried empty box method which resulted in me making a police report and Amazon approving a refund.
The longest part was getting Amazon to actually verify the police report (had to go through 5-10 CS associates) other than that it was smooth sailing.
Initially I only wanted to SE the MacBook but got greedy and lucky with the Switch.
Recently made a post asking for advice as it was my first SE (
https://sinister.li/Thread-Amazon-OTP-MacBook-help).
(This post was last modified: 12-30-2022, 11:32 PM by lilggg.)
Four Years of Service
Posts: 36
Threads: 10
RE: Successful SE Amazon MacBook & Switch 12-30-2022, 06:12 PM
#2
(12-30-2022, 04:19 PM)lilggg Wrote: First timer successfully SE'd a MacBook and Switch from Amazon. 11 Days from ordering and receiving full refund.
Tried to DNA with OTP which failed, then tried empty box method which resulted in me making a police report and Amazon approving a refund.
The longest part was getting Amazon to actually verify the police report (had to go through 5-10 CS associates) other than that it was smooth sailing.
Initially I only wanted to SE the MacBook but got greedy and lucky with the Switch.
Recently made a post asking for advice as it was my first SE (https://sinister.li/Thread-Amazon-OTP-MacBook-help).
Empty box with Macbook ? The macbook is too heavy for the EB no?
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Four Years of Service
Posts: 5
Threads: 2
RE: Successful SE Amazon MacBook & Switch 12-30-2022, 06:12 PM
#3
(12-30-2022, 04:19 PM)lilggg Wrote: First timer successfully SE'd a MacBook and Switch from Amazon. 11 Days from ordering and receiving full refund.
Tried to DNA with OTP which failed, then tried empty box method which resulted in me making a police report and Amazon approving a refund.
The longest part was getting Amazon to actually verify the police report (had to go through 5-10 CS associates) other than that it was smooth sailing.
Initially I only wanted to SE the MacBook but got greedy and lucky with the Switch.
Recently made a post asking for advice as it was my first SE (https://sinister.li/Thread-Amazon-OTP-MacBook-help).
Hi, I am trying to SE a GPU right now (also my first time doing SE). How did the PR go? Did the police have to confirm anything with you? Did you have to provide the Amazon CS associate a link or something?
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Four Years of Service
Posts: 34
Threads: 3
RE: Successful SE Amazon MacBook & Switch 12-30-2022, 06:40 PM
#4
(12-30-2022, 04:19 PM)lilggg Wrote: First timer successfully SE'd a MacBook and Switch from Amazon. 11 Days from ordering and receiving full refund.
Tried to DNA with OTP which failed, then tried empty box method which resulted in me making a police report and Amazon approving a refund.
The longest part was getting Amazon to actually verify the police report (had to go through 5-10 CS associates) other than that it was smooth sailing.
Initially I only wanted to SE the MacBook but got greedy and lucky with the Switch.
Recently made a post asking for advice as it was my first SE (https://sinister.li/Thread-Amazon-OTP-MacBook-help).
Did you fill out the report online?
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Three Years of Service
Posts: 25
Threads: 2
RE: Successful SE Amazon MacBook & Switch 12-30-2022, 11:34 PM
#5
(12-30-2022, 06:12 PM)OmertaOF450 Wrote: (12-30-2022, 04:19 PM)lilggg Wrote: First timer successfully SE'd a MacBook and Switch from Amazon. 11 Days from ordering and receiving full refund.
Tried to DNA with OTP which failed, then tried empty box method which resulted in me making a police report and Amazon approving a refund.
The longest part was getting Amazon to actually verify the police report (had to go through 5-10 CS associates) other than that it was smooth sailing.
Initially I only wanted to SE the MacBook but got greedy and lucky with the Switch.
Recently made a post asking for advice as it was my first SE (https://sinister.li/Thread-Amazon-OTP-MacBook-help).
Empty box with Macbook ? The macbook is too heavy for the EB no?
I thought that too but from my experience I think there's two possibilities with empty box:
1) You can either make it out to seem if it was Amazon's fault for giving you an empty box.
2) Make it out as if it was stolen and you was left with a empty box at your front door. (I used this method).
(12-30-2022, 06:12 PM)jackklnet Wrote: (12-30-2022, 04:19 PM)lilggg Wrote: First timer successfully SE'd a MacBook and Switch from Amazon. 11 Days from ordering and receiving full refund.
Tried to DNA with OTP which failed, then tried empty box method which resulted in me making a police report and Amazon approving a refund.
The longest part was getting Amazon to actually verify the police report (had to go through 5-10 CS associates) other than that it was smooth sailing.
Initially I only wanted to SE the MacBook but got greedy and lucky with the Switch.
Recently made a post asking for advice as it was my first SE (https://sinister.li/Thread-Amazon-OTP-MacBook-help).
Hi, I am trying to SE a GPU right now (also my first time doing SE). How did the PR go? Did the police have to confirm anything with you? Did you have to provide the Amazon CS associate a link or something?
PR very simple, took me less than 5 minutes to fill out online and sent same day to Amazon CS. Eventually the police to reply with a crime reference number which needs to verified on Amazon's side before they can continue with the refund.
Police only need to review + complete the report before it can be verified on Amazon's side as they don't accept 'pending' reports. And you will either be told to email the PR or give them crime reference so they will call the police and validate themselves.
Only time I spoke to the police was because the weren't cooperating with Amazon associates, in attempt to speed up the process I spoke with an officer about my PR. Nothing to worry about though.
(12-30-2022, 06:40 PM)qiukun39 Wrote: (12-30-2022, 04:19 PM)lilggg Wrote: First timer successfully SE'd a MacBook and Switch from Amazon. 11 Days from ordering and receiving full refund.
Tried to DNA with OTP which failed, then tried empty box method which resulted in me making a police report and Amazon approving a refund.
The longest part was getting Amazon to actually verify the police report (had to go through 5-10 CS associates) other than that it was smooth sailing.
Initially I only wanted to SE the MacBook but got greedy and lucky with the Switch.
Recently made a post asking for advice as it was my first SE (https://sinister.li/Thread-Amazon-OTP-MacBook-help).
Did you fill out the report online?
Yes it's very simple
(This post was last modified: 12-30-2022, 11:38 PM by lilggg.)
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Three Years of Service
Posts: 81
Threads: 6
RE: Successful SE Amazon MacBook & Switch 12-30-2022, 11:58 PM
#6
Congratulations my friend! Are you planning any more SE's?
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Three Years of Service
Posts: 25
Threads: 2
RE: Successful SE Amazon MacBook & Switch 12-31-2022, 12:31 AM
#7
(12-30-2022, 11:58 PM)Waifuu Wrote: Congratulations my friend! Are you planning any more SE's?
Thanks! Probably try SE amazon again on different accounts but other than that no. Would like to do more research before I do another SE.
Got any suggestions?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Successful SE Amazon MacBook & Switch 12-31-2022, 01:40 AM
#8
(12-31-2022, 12:31 AM)lilggg Wrote: Would like to do more research before I do another SE.
Got any suggestions?
What're your questions and concerns?
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Three Years of Service
Posts: 25
Threads: 2
RE: Successful SE Amazon MacBook & Switch 01-01-2023, 01:46 PM
#9
(12-31-2022, 01:40 AM)mothered Wrote: (12-31-2022, 12:31 AM)lilggg Wrote: Would like to do more research before I do another SE.
Got any suggestions?
What're your questions and concerns?
What other companies and the methods to SE them. I’ve only ever known Amazon.
Meta quest, steam deck, Nike, apple store. A few on my mind.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Successful SE Amazon MacBook & Switch 01-01-2023, 03:14 PM
#10
(01-01-2023, 01:46 PM)lilggg Wrote: What other companies and the methods to SE them.
It's way beyond the scope of this post to document every method used against all companies.
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