[zer0x]

Actually they require a PR since a few weeks/months. Not always but they tend to do it a lot more frequently

As per the comments above, the request for a PR seems to be Inconsistent.

What should i do in my case?
I can’t even send it back i think its blocked maybe in there system.

---

Can confirm was just asked for a PR as well as photos of shipping box and airpods box when EBing airpod pro 2s. They said it was standard Apple procedure (UK)

Did you send them a PR?

[prucelo]

Actually they require a PR since a few weeks/months. Not always but they tend to do it a lot more frequently

As per the comments above, the request for a PR seems to be Inconsistent.

What should i do in my case?
I can’t even send it back i think its blocked maybe in there system.

---

Can confirm was just asked for a PR as well as photos of shipping box and airpods box when EBing airpod pro 2s. They said it was standard Apple procedure (UK)

Did you send them a PR?

Just go and get PR, nothing scary there is no chace that they will do something, they just dont giv a fuck about packages

[mothered]

What should i do in my case?

As stated above, file a PR for the said reasons.

i think its blocked maybe in there system.

Please elaborate further.

[zer0x]

I called again explaining the situation an escaleted it so the rep says, it need 2-3 days for now.

I said why i need a PR when the package is not damaged and the rep before told me that is a production failure.

I don’t give up so need to penetrate.
Very interesting that they are doing so long about 300€ have an aged account with about 3-4 legit devices.

So it should be good.

Will update. @mothered there was a bug in the app to send back the item (worst case) but now it is possible.

[mothered]

I called again explaining the situation an escaleted it so the rep says, it need 2-3 days for now.

I said why i need a PR when the package is not damaged and the rep before told me that is a production failure.

I don’t give up so need to penetrate.
Very interesting that they are doing so long about 300€ have an aged account with about 3-4 legit devices.

So it should be good.

Will update. @mothered  there was a bug in the app to send back the item (worst case) but now it is possible.

They're thoroughly Investigating the claim.

Remain adamant about the PR - It's not warranted, and should not have been requested to begin with.

[Fizzg]

Police refused to give a PR, I informed apple of this but they kept pressing for a PR. I asked to move the case to a higher up and they then offered a replacement but cannot do a refund without PR. I’m assuming I can just return this replacement after a couple days and say it was an unwanted gift and get money back?

[Ordnael92]

Police refused to give a PR, I informed apple of this but they kept pressing for a PR. I asked to move the case to a higher up and they then offered a replacement but cannot do a refund without PR. I’m assuming I can just return this replacement after a couple days and say it was an unwanted gift and get money back?

Yes, you should be able to do that.

[stealthysnake88]

So I am new to the whole SE scene and just wanted to ask you guys for any easy SEs I can do - preferably for tech items such as AirPods or even an iPhone. This could also be used as a thread for beginners like me to check out while on their journey.

Did you decide on anything to se?

[Juju]

so am I right in saying with the AirPods EB method, the requirement is to say the apple box itself was empty and not the whole shipping box was empty?

same with Apple Watch?

[Ordnael92]

so am I right in saying with the AirPods EB method, the requirement is to say the apple box itself was empty and not the whole shipping box was empty?

same with Apple Watch?

Kinda. With AirPods you say only the earbuds and charging case are missing, with the Watch only the face is missing.