Ray-Ban success.

stealthysnake88 · 08-03-2022, 02:06 PM

(08-03-2022, 02:54 AM)mothered Wrote:
(08-02-2022, 09:52 PM)djduderizx Wrote: Got the investigation started email today, so should get the ref confirmation in 2 days
Barring any unforeseen circumstances, the claim will be approved.

Will keep updated!

mothered · 08-03-2022, 04:28 PM

(08-03-2022, 01:32 PM)010restadero Wrote: I have been asked for the images of the box, and image of an identity document

What does the Identity document entail?

010restadero · 08-03-2022, 04:45 PM

(08-03-2022, 04:28 PM)mothered Wrote:
(08-03-2022, 01:32 PM)010restadero Wrote: I have been asked for the images of the box, and image of an identity document
What does the Identity document entail?

Supposedly wants to verify the signature of the document with that of the delivery note

mothered · 08-03-2022, 05:03 PM

(08-03-2022, 04:45 PM)010restadero Wrote: Supposedly wants to verify the signature of the document with that of the delivery note

You've jumped In this thread without any elaboration on your SE.

What were the events that led to the Identity document, and how does It relate to the delivery note?

010restadero · 08-03-2022, 05:08 PM

(08-03-2022, 05:03 PM)mothered Wrote:
(08-03-2022, 04:45 PM)010restadero Wrote: Supposedly wants to verify the signature of the document with that of the delivery note
You've jumped In this thread without any elaboration on your SE.

What were the events that led to the Identity document, and how does It relate to the delivery note?

It was a normal ups delivery.
I made a doodle and the package was handed to me. then I contacted customer service and they practically they confirm me the refund but they also asked me for the images

mothered · 08-03-2022, 05:19 PM

(08-03-2022, 05:08 PM)010restadero Wrote: It was a normal ups delivery.
I made a doodle and the package was handed to me. then I contacted customer service and they practically they confirm me the refund but they also asked me for the images

Now It's starting to make sense.

Is It your Identity document that you're referring to?

010restadero · 08-03-2022, 05:35 PM

(08-03-2022, 05:19 PM)mothered Wrote:
(08-03-2022, 05:08 PM)010restadero Wrote: It was a normal ups delivery.
I made a doodle and the package was handed to me. then I contacted customer service and they practically they confirm me the refund but they also asked me for the images
Now It's starting to make sense.

Is It your Identity document that you're referring to?

Yes, id card or Drive license to verify my signature

Edit:

Clarify that I am doing the EB method, so the signature thing doesn't make sense. and I think it will be better to avoid giving my id card

mothered · 08-04-2022, 02:12 AM

(08-03-2022, 05:35 PM)010restadero Wrote: Clarify that I am doing the EB method, so the signature thing doesn't make sense. and I think it will be better to avoid giving my id card

Agreed.

Ask them to justify why they require your ID card.

stealthysnake88 · 08-05-2022, 12:49 AM

(08-04-2022, 02:12 AM)mothered Wrote:
(08-03-2022, 05:35 PM)010restadero Wrote: Clarify that I am doing the EB method, so the signature thing doesn't make sense. and I think it will be better to avoid giving my id card
Agreed.

Ask them to justify why they require your ID card.

Refund got confirmed finally!
But for some reason they're sending a ups driver round to collect my ray bans case??

010restadero · 08-05-2022, 01:15 AM

(08-05-2022, 12:49 AM)djduderizx Wrote:
(08-04-2022, 02:12 AM)mothered Wrote:
(08-03-2022, 05:35 PM)010restadero Wrote: Clarify that I am doing the EB method, so the signature thing doesn't make sense. and I think it will be better to avoid giving my id card
Agreed.

Ask them to justify why they require your ID card.
Refund got confirmed finally!
But for some reason they're sending a ups driver round to collect my ray bans case??

Have they also requested an image of your ID card to verify the signature?

Ray-Ban success.
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