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karlthegod Offline
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Razer SE 05-21-2022, 12:08 AM #1
Hey guys,

So my brother has a pair of Razer headphones he doesn't use anymore, since they had broken. I was curious how easy it would be to se razer if I had said product in hand?

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mothered Offline
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RE: Razer SE 05-21-2022, 05:16 AM #2
Quote: my brother has a pair of Razer headphones he doesn't use anymore, since they had broken
They're obviously out of warranty, correct?
[Image: AD83g1A.png]

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karlthegod Offline
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RE: Razer SE 05-21-2022, 02:27 PM #3
(05-21-2022, 05:16 AM)mothered Wrote:
Quote: my brother has a pair of Razer headphones he doesn't use anymore, since they had broken
They're obviously out of warranty, correct?
no they are not actually, Razer's website says they are.

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Nabeshin Offline
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RE: Razer SE 05-21-2022, 03:21 PM #4
Then just claim the warranty and get new ones, it's not even a SE at this point, it's not like you need to keep the broken ones

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mothered Offline
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RE: Razer SE 05-21-2022, 04:28 PM #5
(05-21-2022, 02:27 PM)karlthegod Wrote:
(05-21-2022, 05:16 AM)mothered Wrote:
Quote: my brother has a pair of Razer headphones he doesn't use anymore, since they had broken
They're obviously out of warranty, correct?
no they are not actually, Razer's website says they are.
That's what I wanted to establish - their warranty status.

As stated above, why not put In a warranty claim?
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K03NT3S31N Away
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RE: Razer SE 05-21-2022, 04:53 PM #6
They often ask for a video where the failure can be seen, but since you have the headphones in hand, it shouldn't be a problem.
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karlthegod Offline
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RE: Razer SE 05-21-2022, 06:59 PM #7
(05-21-2022, 04:28 PM)mothered Wrote:
(05-21-2022, 02:27 PM)karlthegod Wrote:
(05-21-2022, 05:16 AM)mothered Wrote: They're obviously out of warranty, correct?
no they are not actually, Razer's website says they are.
That's what I wanted to establish - their warranty status.

As stated above, why not put In a warranty claim?

oh, I had no clue I could do that. Will do that. Thanks Guys

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mothered Offline
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RE: Razer SE 05-22-2022, 03:07 AM #8
(05-21-2022, 06:59 PM)karlthegod Wrote: oh, I had no clue I could do that. Will do that. Thanks Guys
All good, you're welcome.
[Image: AD83g1A.png]

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Crumz Offline
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RE: Razer SE 05-22-2022, 04:18 PM #9
(05-21-2022, 03:21 PM)Nabeshin Wrote: Then just claim the warranty and get new ones, it's not even a SE at this point, it's not like you need to keep the broken ones

Literally.
OP your headphones are literally broken and it still has warranty looool. You're legally entitled to a new pair depending on the fault, no need to overthink it.

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karlthegod Offline
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RE: Razer SE 05-22-2022, 07:59 PM #10
(05-22-2022, 04:18 PM)Crumz Wrote:
(05-21-2022, 03:21 PM)Nabeshin Wrote: Then just claim the warranty and get new ones, it's not even a SE at this point, it's not like you need to keep the broken ones

Literally.
OP your headphones are literally broken and it still has warranty looool. You're legally entitled to a new pair depending on the fault, no need to overthink it.

technically it was my brother who broke them, but they are planning to do the RMA it seems

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