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Four Years of Service
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RE: DNA Method 03-13-2022, 09:48 PM
#11
@
mothered
i did the dna but i didn’t think it was gonna work so i told them i got it afterwards so i could ftid so i emailed them last night on the incident report saying my order number tracking number etc and that i got my phone an that mum had it hidden on which it takes 1-2 business days to respond but to my luck i woke up today to them saying they processed a refund so i replied back to the email saying “ nevermind it was a separate package she ordered i thought it was mine and i got confused” probably wasn’t the best excuse but we move but do you think when they see the email they’ll ask for the phone back now in response?
(This post was last modified: 03-13-2022, 10:45 PM by frss.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: DNA Method 03-14-2022, 03:08 AM
#12
(03-13-2022, 09:48 PM)frss Wrote: @mothered
i did the dna but i didn’t think it was gonna work so i told them i got it afterwards
to my luck i woke up today to them saying they processed a refund so i replied back to the email saying “ nevermind it was a separate package she ordered i thought it was mine and i got confused” probably wasn’t the best excuse but we move but do you think when they see the email they’ll ask for the phone back now in response?
You've backed up the story of not receiving your package quite well.
It's hard to say what they'll do on their end, but to me, It justifies the DNA.
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Four Years of Service
Posts: 42
Threads: 0
RE: DNA Method 03-14-2022, 04:03 PM
#13
@
mothered
yeah idk if it’ll work though since they said they were gonna investigate further on the incident report that i sent what should i say/do if they ask for the phone/money back?
(This post was last modified: 03-14-2022, 04:04 PM by frss.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: DNA Method 03-14-2022, 04:10 PM
#14
(03-14-2022, 04:03 PM)frss Wrote: yeah idk if it’ll work though since they said they were gonna investigate further on the incident report that i sent
Just wait for their response and we'll tackle It from there.
(03-14-2022, 04:03 PM)frss Wrote: what should i say/do if they ask for the phone/money back?
Did they actually Issue the refund, and the funds have cleared Into your account?
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Four Years of Service
Posts: 42
Threads: 0
RE: DNA Method 03-14-2022, 05:35 PM
#15
@
mothered
yes the funds are clear in my account i’ll keep you updated on what they say when they see the incident report i’ll probably get an email today/tomorrow, really didn’t think it’d work since my mum got the parcel in hand an it still worked
(This post was last modified: 03-14-2022, 05:55 PM by frss.)
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Four Years of Service
Posts: 36
Threads: 3
RE: DNA Method 03-14-2022, 07:16 PM
#16
(03-14-2022, 03:08 AM)mothered Wrote: (03-13-2022, 09:48 PM)frss Wrote: @mothered
i did the dna but i didn’t think it was gonna work so i told them i got it afterwards
to my luck i woke up today to them saying they processed a refund so i replied back to the email saying “ nevermind it was a separate package she ordered i thought it was mine and i got confused” probably wasn’t the best excuse but we move but do you think when they see the email they’ll ask for the phone back now in response?
You've backed up the story of not receiving your package quite well.
It's hard to say what they'll do on their end, but to me, It justifies the DNA.
Yoo man sorry for interrupting but im just finising my 3rd amzn refund and I was wondering what shops and items exactly should I hit to let amazon rest for a bit? The easier they could be reselled the better for me bcs im doing it for money only. Appreciate your help.
(03-14-2022, 07:16 PM)Miksozz Wrote: (03-14-2022, 03:08 AM)mothered Wrote: (03-13-2022, 09:48 PM)frss Wrote: @mothered
i did the dna but i didn’t think it was gonna work so i told them i got it afterwards
to my luck i woke up today to them saying they processed a refund so i replied back to the email saying “ nevermind it was a separate package she ordered i thought it was mine and i got confused” probably wasn’t the best excuse but we move but do you think when they see the email they’ll ask for the phone back now in response?
You've backed up the story of not receiving your package quite well.
It's hard to say what they'll do on their end, but to me, It justifies the DNA.
Yoo man sorry for interrupting but im just finising my 3rd amzn refund and I was wondering what shops and items exactly should I hit to let amazon rest for a bit? The easier they could be reselled the better for me bcs im doing it for money only. Appreciate your help.
I thought about nike but it looks like ordering and seing items for 100-150usd and selling them really cheap like 40bucks max is kind of a shitty deal.
(This post was last modified: 03-14-2022, 07:18 PM by Miksozz.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: DNA Method 03-15-2022, 12:51 AM
#17
(03-14-2022, 05:35 PM)frss Wrote: yes the funds are clear in my account i’ll keep you updated on what they say when they see the incident report i’ll probably get an email today/tomorrow, really didn’t think it’d work since my mum got the parcel in hand an it still worked
We'll wait for the outcome of their Investigation.
The next course of action (If any), will be based on their response.
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Four Years of Service
Posts: 36
Threads: 3
RE: DNA Method 03-15-2022, 03:22 PM
#18
(03-15-2022, 12:51 AM)mothered Wrote: (03-14-2022, 05:35 PM)frss Wrote: yes the funds are clear in my account i’ll keep you updated on what they say when they see the incident report i’ll probably get an email today/tomorrow, really didn’t think it’d work since my mum got the parcel in hand an it still worked
We'll wait for the outcome of their Investigation.
The next course of action (If any), will be based on their response.
By the way, lmao, i tried to EB some earbuds today, spoke with 2 reps on a chat and a phonecall and they just didnt wanna give me the sweet refund. They both said that PR is needed and i called it a lost rn and decided to send it them back to get my money back to my account. I was trying to convince them that i cant get a report for a low value item like that (70pln) about (20usd) but they just gave no fs. For future actions, is there a way to safe this kind of situation? Well i guess i needed that as a refeshment cause i was getting too comfy
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: DNA Method 03-15-2022, 03:52 PM
#19
(03-15-2022, 03:22 PM)Miksozz Wrote: By the way, lmao, i tried to EB some earbuds today, spoke with 2 reps on a chat and a phonecall and they just didnt wanna give me the sweet refund. They both said that PR is needed and i called it a lost rn and decided to send it them back to get my money back to my account. I was trying to convince them that i cant get a report for a low value item like that (70pln) about (20usd) but they just gave no fs. For future actions, is there a way to safe this kind of situation?
Did you claim the earbuds were missing when you opened the box?
If so, It's obviously not a theft-related Incident, hence a PR has no relevance whatsoever to your claim.
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Four Years of Service
Posts: 36
Threads: 3
RE: DNA Method 03-15-2022, 04:06 PM
#20
(03-15-2022, 03:52 PM)mothered Wrote: (03-15-2022, 03:22 PM)Miksozz Wrote: By the way, lmao, i tried to EB some earbuds today, spoke with 2 reps on a chat and a phonecall and they just didnt wanna give me the sweet refund. They both said that PR is needed and i called it a lost rn and decided to send it them back to get my money back to my account. I was trying to convince them that i cant get a report for a low value item like that (70pln) about (20usd) but they just gave no fs. For future actions, is there a way to safe this kind of situation?
Did you claim the earbuds were missing when you opened the box?
If so, It's obviously not a theft-related Incident, hence a PR has no relevance whatsoever to your claim.
Yeah i said it just like that, the earbuds were missing, but reps just seem to not give a damn. No way to convince them to even start some negotiations.
(03-15-2022, 03:52 PM)mothered Wrote: (03-15-2022, 03:22 PM)Miksozz Wrote: By the way, lmao, i tried to EB some earbuds today, spoke with 2 reps on a chat and a phonecall and they just didnt wanna give me the sweet refund. They both said that PR is needed and i called it a lost rn and decided to send it them back to get my money back to my account. I was trying to convince them that i cant get a report for a low value item like that (70pln) about (20usd) but they just gave no fs. For future actions, is there a way to safe this kind of situation?
Did you claim the earbuds were missing when you opened the box?
If so, It's obviously not a theft-related Incident, hence a PR has no relevance whatsoever to your claim.
They sent me an emial with info that considering the weight of the package (it was 50g 😑) everything was delivered correctly. And if i want to i can simply go and make a report at the nearest police station. Smh...
(This post was last modified: 03-15-2022, 04:08 PM by Miksozz.)
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