[Morrocan]

I will make sure to escalate it once again and bring up their statememts that contradict each other and press some more.  Also thank you so much for your input, it is always appreciated.  I will keep you updated on what happens.

You're most welcome.

Best Buy has clearly mismanaged your claim and declined It on false grounds. They need to wake up to themselves and see precisely what you've claimed - the box was empty when the package was received from the carrier driver. My goodness, Is It really that difficult to understand?

It shocks me too.  I was actually astonished at how they couldn't understand such a basic concept of "product box was empty"  and kept squaking about  how "It was delivered"  Seems I just got unlucky with reps with bricks for brains lol.  By the way I had a couple successful serial number SE's to take the sting out of this one lol

May I ask what's a serial number SE?

[mothered]

May I ask what's a serial number SE?

Obtain a serial number from the net (or otherwise) that's still under warranty, and use It to claim a replacement for Its respective Item.

[Morrocan]

May I ask what's a serial number SE?

Obtain a serial number from the net (or otherwise) that's still under warranty, and use It to claim a replacement for Its respective Item.

thank you

[mothered]

May I ask what's a serial number SE?

Obtain a serial number from the net (or otherwise) that's still under warranty, and use It to claim a replacement for Its respective Item.

thank you

You're welcome.

If need be, check out the article on the serial number method on my blog.

[Morrocan]

Obtain a serial number from the net (or otherwise) that's still under warranty, and use It to claim a replacement for Its respective Item.

thank you

You're welcome.

If need be, check out the article on the serial number method on my blog.

I didn't realize your signature was your blog. Will do, it seems full of useful information

[mothered]

I didn't realize your signature was your blog. Will do, it seems full of useful information

Yes It Is mine. Have a look at the name on each post.

I'm the author of every article/tutorial (164 to be exact), without any plagiarism whatsoever. Run multiple online plagiarism checkers and see the result.

[Morrocan]

I didn't realize your signature was your blog. Will do, it seems full of useful information

Yes It Is mine. Have a look at the name on each post.

I'm the author of every article/tutorial (164 to be exact), without any plagiarism whatsoever. Run multiple online plagiarism checkers and see the result.

I believe you no worries

[BetterThings2]

Great news!! I finally got my refund after all this time! @mothered is right on the money when mentioning persevering to the absolute limit. Thank you so much @mothered for your advice!

[mothered]

Great news!!  I finally got my refund after all this time!  @mothered is right on the money when mentioning persevering to the absolute limit.  Thank you so much @mothered for your advice!

You're very welcome.

It's great to read the SE resulted In a successful outcome.
A job well done Indeed on your end.

[Defeat]

Great news!!  I finally got my refund after all this time!  @mothered is right on the money when mentioning persevering to the absolute limit.  Thank you so much @mothered for your advice!

Well done!

I was shocked when I saw BestBuy! They've always been good to me but every case is different I suppose.