[zer0x]

Hello togehter!
I'm glad that i found this forum!

So I'm from Germany and wanted to SE a big value Item from amazon.DE.
So here my fail storty this week. In just want to have a few tips so for my next try. That would be awesome

Last week i orderd a product for about 1,2k € from amazon.DE. My Account is about 10 Years old with prime and only had one SE with a product under 300€.
I was not @home the package arrived it was about 14 kg weight and they puttted it on the front door and made a picture that it was delivered.
BTW in my area amazon did not anymore deliver with UPS, DHL, Hermes etc they have their "own" delivery drivers .

So i took the package and decided to choose the emptiy box method. (I think that was not a good idea)
I called and had a good rep and story but they told me to give that to another department. Than i got a E-Mail they want statutory declaration that the item was not in the box.

I should fill the formular, but here i stopped because i was to much afraid to get in trouble... yeah so i'm a beginner.
I sended a mail and said it was a mistake (prank form my rommate) i sended the package back.

So now i found this forum here and planning my next step to do it better 

Can you give me some suggestions because i want the same item agian and should i wait a lillte bit? Is it better to do it on another store?
So thanks in Advance! hope to learn a  lot

[qEpsilon]

it was probably too heavy for EB, and you need to fill in the statuary declaration, ur fine most of the time.

[mothered]

the package arrived it was about 14 kg weight
So i took the package and decided to choose the emptiy box method.

The missing Item method for a 14kg Item, or (perhaps) a net weight of approximately 13kg?

Absolutely not.

[zer0x]

@mothered thank you for your message.

So would you recommend another method (and when yes, which) should i try again on amazon.de or use is on another shop?

What about the FTID-Method?

[mothered]

What about the FTID-Method?

For reasons stated In my blog, I don't support It, so I won't discuss It.