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+--- Thread: Sephora UK patched? (/Thread-Sephora-UK-patched)
Sephora UK patched? - sully.muh - 04-02-2024
Done an order for £450 and was denied dna.
Proof of delivery identities no house building. Its the parcel placed on the street and someone walking past.. Read previous threads and everyone has been asked to signed a declaration but to me they haven’t given that aswell as they are telling me to do a chargeback. + the customer service is really really slow
RE: Sephora UK patched? - Immeasureable - 04-02-2024
Have you been pushing them? asking if they have evidence etc worse comes to worse you just return
RE: Sephora UK patched? - Marlboro - 04-03-2024
(04-02-2024, 11:42 AM)sully.muh Wrote: Done an order for £450 and was denied dna.
Proof of delivery identities no house building. Its the parcel placed on the street and someone walking past.. Read previous threads and everyone has been asked to signed a declaration but to me they haven’t given that aswell as they are telling me to do a chargeback. + the customer service is really really slow
Like someone said above, keep pushing them and make sure to mention that you're thinking of charging back because they don't seem willing to help and are taking their sweet time replying. The proof is on your side. If they don't budge then actually chargeback.
RE: Sephora UK patched? - Huncho - 04-03-2024
U refunded sephora before on another account? Maybe ur accounts got linked
RE: Sephora UK patched? - baneman360 - 04-03-2024
450 might actually be a lot, their limits became lower. I hit a Tom Ford bottle for around $500 and got denied but when I ordered a $200 chanel fragrance it was instant refund.
RE: Sephora UK patched? - Huncho - 04-03-2024
(04-03-2024, 04:12 PM)baneman360 Wrote: 450 might actually be a lot, their limits became lower. I hit a Tom Ford bottle for around $500 and got denied but when I ordered a $200 chanel fragrance it was instant refund.
I assume you DNA'd the $200 bottle?
RE: Sephora UK patched? - baneman360 - 04-04-2024
(04-03-2024, 09:25 PM)Huncho Wrote:(04-03-2024, 04:12 PM)baneman360 Wrote: 450 might actually be a lot, their limits became lower. I hit a Tom Ford bottle for around $500 and got denied but when I ordered a $200 chanel fragrance it was instant refund.
I assume you DNA'd the $200 bottle?
Broken bottle, but I'm in the US so idk about UK.