(11-06-2023, 07:38 PM)nk2333 Wrote: any body have any ideas?    was going to do wayfair but idk since they changed their policy

(10-30-2023, 08:05 PM)nk2333 Wrote: I've read some earlier threads about wayfair but also read that they've tightened up lately, so i'm not really so sure if I can claim damaged goods.

I'm planning on SE-ing a barbecue grill (to a  US address) that's about 45 lbs and $200 or less.  I assume DNA would be possible but harder to pull off.  Any other suggestions?

(11-06-2023, 08:04 PM)Juice WRLD Wrote:

(11-06-2023, 07:38 PM)nk2333 Wrote: any body have any ideas?    was going to do wayfair but idk since they changed their policy

How did wayfair change their policy? What did the change on their policy

(11-06-2023, 10:54 PM)Blazealways Wrote:

(11-06-2023, 08:04 PM)Juice WRLD Wrote:

(11-06-2023, 07:38 PM)nk2333 Wrote: any body have any ideas?    was going to do wayfair but idk since they changed their policy

How did wayfair change their policy? What did the change on their policy

I recently SE’d Wayfair. Did the non-drilled holes trick.
They only offered to keep it with a 25% discount, or send it back with a prepaid label.

Told them I was a single older woman, no car to get the heavy box to the post office, etc. The most they offered was 50% refund to keep it, so I took it.

(11-07-2023, 11:18 AM)Juice WRLD Wrote:

(11-06-2023, 10:54 PM)Blazealways Wrote:

(11-06-2023, 08:04 PM)Juice WRLD Wrote: How did wayfair change their policy? What did the change on their policy

I recently SE’d Wayfair. Did the non-drilled holes trick.
They only offered to keep it with a 25% discount, or send it back with a prepaid label.

Told them I was a single older woman, no car to get the heavy box to the post office, etc. The most they offered was 50% refund to keep it, so I took it.

I think he was relying on you being an SE'r
I had a similar experience with another company where they were trying to get me to take a discount instead of a replacement I pressed the fuck out of them and long story shortly was able to give me a exception which I was told is very rare and I'm very lucky to get but best believe I hit them on my other addresses

(11-08-2023, 12:35 AM)Blazealways Wrote:

(11-07-2023, 11:18 AM)Juice WRLD Wrote:

(11-06-2023, 10:54 PM)Blazealways Wrote: I recently SE’d Wayfair. Did the non-drilled holes trick.
They only offered to keep it with a 25% discount, or send it back with a prepaid label.

Told them I was a single older woman, no car to get the heavy box to the post office, etc. The most they offered was 50% refund to keep it, so I took it.

I think he was relying on you being an SE'r
I had a similar experience with another company where they were trying to get me to take a discount instead of a replacement I pressed the fuck out of them and long story shortly was able to give me a exception which I was told is very rare and I'm very lucky to get but best believe I hit them on my other addresses

Maybe.. but I doubt it. We had 2 legit orders on the account.

I did a fantastic job photoshopping all the holes to be fully covered, emailed all the photos to their customer service claim section.

(11-08-2023, 02:19 PM)Juice WRLD Wrote:

(11-08-2023, 12:35 AM)Blazealways Wrote:

(11-07-2023, 11:18 AM)Juice WRLD Wrote: I think he was relying on you being an SE'r
I had a similar experience with another company where they were trying to get me to take a discount instead of a replacement I pressed the fuck out of them and long story shortly was able to give me a exception which I was told is very rare and I'm very lucky to get but best believe I hit them on my other addresses

Maybe.. but I doubt it. We had 2 legit orders on the account.

I did a fantastic job photoshopping all the holes to be fully covered, emailed all the photos to their customer service claim section.

Doesn't matter how good of a job you did they have been absolutely rinsed with that for example if a company is hit with EB thousands of times and you write out the best message possible and you take the best pictures possible they're going to try and reject you because they've just seen it so many times